Withdraw online purchase

Use the form below if you want to exercise your statutory right of withdrawal for an eligible purchase made through the Gropo website.

The statutory right of withdrawal generally applies to standard merchandise purchased online, such as Gropo T-shirts and posters.

It does not apply to competition tickets for an event on a specified date or to catering purchased for a specified event date.

You do not need to give a reason for exercising your right of withdrawal.

After submitting the form, you will receive confirmation that we have received your request. If merchandise needs to be returned, we will process your withdrawal in accordance with our online return policy.

For more information, see our Online Purchases & Returns page.